20 years myWall Guarantee declaration

 


Dear customer,

for mechanical my wall TV brackets purchased after 01.03.2017, whose packaging is marked with the 20-year warranty seal, transmedia GmbH grants all customers in Germany, Austria and the Netherlands a free manufacturer‘s warranty of 20 years.
Transmedia GmbH guarantees, that my wall TV brackets are equipped with the capacities assured in the description and free of construction faults as well as defect in material. Precondition for a valid warranty is a proper use according to its intended purpose as declared in the description. This warranty does not reduce your legal rights, these still exist independent of this manufacturer’s warranty.
The time of warranty of 20 years begins with handing out the my wall bracket to you. Just send the defect bracket including your proof of purchase directly back to us. You don’t need to contact your distributor.
On the package itself you just note “20 years warranty”. You will receive replacement free of cost and postage from us. In the case the article sent is not available anymore, you will receive the successor model automatically.


Adress of return:

Transmedia Kabelverbindungen GmbH
Abteilung my Wall
Profilstraße 11
58093 Hagen
Reference: 20 years warranty